Privacy policy

SP Platform B.V. (‘SP Platform B.V.’, ‘we’, ‘us’ or ‘our’), Emmasingel 33, 5611AZ, Eindhoven, Nederland, is the controller and operator of www.servicepoints.nl and app.servicepoints.nl

SP Platform B.V. is committed to protecting your privacy. This privacy statement explains how we collect, use, provide, store and protect your personal data.

Scope

This Privacy Statement applies to all SP Platform B.V. websites, applications, services and tools (collectively referred to as “Services”) that reference this Privacy Statement, regardless of how you access or use them, including through mobile devices.

Personal data we collect

What is personal data?

Personal data means information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We do not consider data that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise, to be personal data.

We collect personal data from you when you use our Services.

How we use your personal data

We use your personal information to provide and improve our Services, to provide you with a personalized experience on our sites, to contact you about your account and our Services, to provide you with customer service, to provide you with personalized advertising and marketing, and to detect, prevent, mitigate, and investigate fraudulent or illegal activities.

Your choices about how we use your personal information

You have choices regarding how we use your personal information to communicate with you, send you marketing information, show you customized and relevant advertising, and whether you want to stay signed in to your account.

Ways you can access, manage and correct your personal data

We respect your right to access your personal data and your rights to correct it, request its deletion, or ask us to restrict our use of it as required by applicable law. We also take steps to ensure that the personal data we collect is accurate and up to date.

You have the right to know what personal data we have about you We will provide you with a copy of your personal data in a structured, commonly used and machine-readable format upon request If your personal data is incorrect or incomplete, you have the right to ask us to update it

You have the right to object to our processing of your personal data

You can also ask us to erase your personal information or restrict our use of it, but that right is subject to applicable law and may affect your access to some of our Services.

How we may share your personal information

We may provide your personal information to other companies or third parties. Disclosure may be required to provide you with access to our Services, to comply with our legal obligations, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities in connection with our Services. We attempt to

We limit the amount of personal information we provide to what is directly relevant and necessary for the specific purpose. We do not sell, rent or otherwise provide your personal information to third parties for their marketing and advertising purposes without your consent.

How we store your personal data

We retain your personal information for as long as necessary to provide the Services you have requested or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

Cookies and similar technologies

When you visit or use our sites, services, applications, tools, or messaging, we or our authorized service providers may use cookies and similar technologies to provide you with a better, faster, and safer experience, and for advertising and marketing purposes. Please see our full cookie statement for more information.

How we protect your personal data

We protect your personal data using technical and organizational security measures to minimize the risk of loss, misuse, unauthorized access, disclosure and modification. Our safeguards include, for example, firewalls and data encryption, physical access control at our data centers and authorization management for information access. If you believe that your account has been misused, please contact Customer Support.

Contact Us

If you have a question or complaint about this Privacy Statement, our global privacy standards, or our data handling practices, please contact us with the subject line “Privacy Statement Request”:

via the contact form or via info@servicepoints.nl, or by writing to SP Platform B.V., t.a.v. Emmasingel 33, 5611AZ, Eindhoven, Nederland

Your right to lodge complaints with a data protection authority remains unchanged.